Local payment methods

By default, WooPayments accepts payments via credit and debit cards. If you would like to add some region-specific / local payment methods to your checkout, it’s also possible to enable the following:

NOTE: The fees for these methods differ from the standard card fees. Please see our fees page for a full list of our the fees associated with each one. Also keep in mind that accepting payments in a currency for which you do not have a bank account added can result in currency conversion fees.

Enabling local payment methods

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To enable local payment methods:

  1. Go to Payments > Settings.
  2. Scroll down to the Advanced settings section.
  3. Ensure the Enable multi-currency box is checked.
    • This is necessary because, as noted above, local payments methods require a specific currency before customers can use them. For more information on the multi-currency setting, please see this document.
  4. Click the Save Changes button at the bottom of the page.
  5. Refresh the page.
  6. Scroll down to the Payments accepted on checkout section.
  7. Enable the methods you want to offer in checkout.
  8. Click the Save Changes button at the bottom of the page.

Payment methods can be disabled by unchecking their box and saving the settings.

What if a payment method can’t be enabled?

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Depending on your account status, certain payment methods may be unavailable, and you’ll be asked to contact support to enable them. When contacting our staff, please make sure to include the name of the payment method you want to enable.

It might also help to make sure that your account isn’t restricted or missing any information, since that can affect payment method availability as well.

Merchant requirements

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A given local payment method may not be available in every country. Please see the table below to find out which local payment methods you can use based on your WooPayments account country.

Payment MethodCan be used by merchants in…
BancontactAny supported country except UAE
BECSAustralia only
EPSAny supported country except UAE
GrabPaySingapore only
iDEALAny supported country except UAE
MultibancoEurope, the U.K., and the U.S.
Przelewy24Any supported country except UAE
SEPAAny supported country except UAE

iDEAL additional requirements

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If your business is based in the Netherlands, iDEAL also requires that your website displays your KVK number on file with the Chamber of Commerce.

If you use iDEAL but are based outside the Netherlands, your website must display your company registration number with the equivalent local official body.

Przelewy24 additional requirements

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Przelewy24 requires that you provide:

  • A company tax ID or VAT ID
  • A valid business URL

Przelewy24 also requires that your website contain the following information:

  • A list of the products and services you sell and their prices.
  • Your company’s legal details, including address, tax number, and registration number.
  • Links to your refund policy and privacy policies.

In addition to our general list of prohibited or restricted products, the following types of merchants are also prohibited from using Przelewy24:

  • Dropshipping businesses
  • Automotive sales, services, and rentals
  • Specialty food retail
  • Pawn shops
  • Higher education and vocational training services
  • Healthcare providers and medical services
  • Entertainment and event promotion services
  • Information technology and telecommunications services
  • Advertising agencies and marketing services
  • Real estate management and brokerage Services

Przelewy24 has the right to suspend or terminate your use of Przelewy24 for breaching the prohibited business categories or failing to meet the additional requirements listed above.

Country and currency requirements

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Local payment methods will only show in checkout if the customer billing country and the customer currency meet the requirements shown below.

Payment MethodCustomer Billing CountryCustomer Currency
BancontactBelgiumEUR
BECSAustraliaAUD
EPSAustriaEUR
GrabPaySingaporeSGD
iDEALNetherlandsEUR
MultibancoPortugalEUR
Przelewy24PolandEUR or PLN
SEPAAny SEPA countryEUR

If these requirements are not met, the payment method will be hidden since the customer cannot use it anyway.

Minimums and maximums

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All payment methods have minimum and maximum transaction amounts. The list below shows any exceptions to those that are specific to a given local payment method.

  • Multibanco has a maximum charge amount of 99,999 EUR.

Refund time limits

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Local payment methods have limited refund time windows, outside of which you will not be able to refund a payment. Those time limits are:

Payment MethodRefunds must be issued within…
Bancontact180 days
BECS90 days
EPS180 days
GrabPay90 days
iDEAL180 days
Multibanco365 days
Przelewy24180 days
SEPA180 days

Closed betas

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The following payment methods are currently in closed beta and are only available to a select few merchant accounts:

  • BECS Direct Debit
  • SEPA Direct Debit

We won’t be adding these payment methods to any additional accounts at this time. However, we hope to enable them for all merchants in the future.

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